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You and your friends are hanging out and you decide to relish your school farewell photos stored in the D- drive of your laptop. You click on the folder and a message pops up: access denied. The first thing that comes to your mind in such a scenario would be ‘Oh My God! My Laptop has been hit by a virus.’ This is when your laptops knight in shining armor, McAfee Antivirus can rescue you. However if there are certain problems with the McAfee Antivirus and if you are not satisfied with the product, the McAfee Services and Support for both home and home office will provide you with the required assistance.
The McAfee Total Satisfaction Promise
The McAfee team takes the responsibility of providing assistance to any software problems that arises with the consumer. The McAfee Support phone number is available 24/7 for the customers. One can also log on to the official website and follow the guidelines. The support services are divided into three categories on the website:
- Technical Support: One has to seek for this service when one has issues related to installing and uninstalling the software, error messages on the screen, issues related to downloading of updates and common technical questions. This support is available for the various products falling under both PC and Mac security and Mobile Security.
- Customer Service: If one requires assistance with sales, non technical queries, registration of the product and refunds this is the category to be tapped upon.
- McAfee TechMaster: This category provides assistance with Virus Removal, device troubleshooting, operating system errors and internet linked problems.